The aromatic scent of copal, a pleasant smell that emerges from the resin, has been associated with offerings to the divine in great ceremonies. The clear search and connection between human beings and The Creator, The Giver of Life, was thought by ancients to be guided by the white smoke of copal. The smoke rising is also a clear demonstration of the dialogue between heaven and earth, and the smoke column becomes the World Axis from which the universe and its creatures spin, caring prayers and petitions to heaven. The Copal resin comes from the tree of the Bursera Bipinnata, in Nahuatl, ancient Mexican language, its called Copalquahuitl and its resin Copalli. The way to extract the resin from the tree has not changed much from ancient times. Diagonal cuts along the trunk tree allow the resin to squeeze through the middle and fall in a Maguey leaf, or in a container and some people let it dry in the tree itself. The Copal we use is from Chiapas and Oaxaca, its wild harvest and is processed in the State of Mexico. We are very blessed to have Copal in our home and ceremonies!
Your satisfaction is extremely important to us. If, for any reason, you are not satisfied with an item you ordered from us, you can return it for a full reimbursement - minus any re-stocking fees (see below), any time within 30 days of your receipt of an item. We'll also refund the shipping cost if the return is a result of our error. We cannot reimburse your shipping costs for any item that is returned at your discretion. Here are the general guidelines for returning products:
All items must be in their original, new, condition.
CD's, VHS tapes, audio books, and DVD's must by unopened, unless they are defective.
There is up to a 15% re-stocking fee for returned items - depending on the item. Many items do not have a re-stocking fee. Our distributors charge this fee, not us.
Note: Please call us toll free at 866.665.7765 Monday - Sunday 9 am - 6pm PST, or email us for an RMA# BEFORE returning any items.
Items shipped directly from the manufacturer or a distributor may need to be returned directly to the manufacturer or distributor, and NOT to us. Therefore please call us before returning any items.
We will notify you via e-mail of your refund once we've received and processed the returned item. You can expect a refund in the same form of payment originally used for purchase within 7 to 14 business days of our receiving your return. If your return is not due to our error, the refund will not include shipping costs.
Shipping within the United States
You will receive a confirmation of your order via e-mail, usually within 15 minutes. Please make sure that your email spam program is set to receive emails from "@innerpath.com". If you do not receive an order confirmation within 15 minutes, please also check your junk mail folder. Orders are usually shipped within 2-3 business days. In the United States we ship U.S. Postal Service Priority Mail or United Parcel Service. Please note that items in your order may ship separately from different locations. So allow sufficient time for all parts of your order to arrive. If you have any questions or concerns about where an order might be, please call us at 866.665.7765 Monday - Sunday 9 am - 6pm PST, or email us. We will be more than happy to assist you.
Shipping outside the United States
For overseas and Canadian shipping, please check "Email Me My International Shipping Quote $0.00". We will then email you the options for shipping to your country. You then email us back to let us know which method you would prefer, and at that time we will ship your order and charge your credit card. Please note: If you select a shipping method that is not insured, after we ship it from the US we have no control over what the postal service in your country will do. Therefore, unfortunately we cannot be responsible for lost packages that were not sent by insured post. If you need phone assistance please call us at 530.470.6057 Monday - Sunday 9 am - 6pm PST.